MantecaRecruiter Since 2001
the smart solution for Manteca jobs

Director of Retail & Attractions

Company: Great Wolf Resorts
Location: Manteca
Posted on: January 9, 2020

Job Description:

The Director of Retail & Attractions brings joy to families by leading the retail and attractions team to success. This role exists to build excellent teams, train and coach pack members to reach their potential as they facilitate fun and memorable experiences for our guests. This position exists to execute the retail and attraction strategy and SOPs, draw performance insights out of trend analysis/business KPI's/operational observations, develop lodge action plans based on those insights and measure results to adjust strategy as appropriate.

Essential Duties & Responsibilities

* Responsible for the daily operation of all retail areas including gift shops and attractions
* Oversees all merchandising functions including store display and design, inventory, tracking and analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing. Manages staff of managers, supervisors, leads, pack members to including interviewing, hiring, scheduling, performance reviews, and corrective action
* Drive employee engagement and ensure employees deliver sales based services by engaging every guest, every time
* Provide training and coaching for team on how to deliver guest experience and revenue results
* Build a comprehensive retail & attractions strategy by outlet ensuring that the strategy aligns with overall corporate strategic direction
* Build and maintain accurate budgets including building framework for annual & five year planning and capital needs at the lodge
* Act as the key liaison & primary point of contact on all retail/attractions related projects, builds, initiatives and ensure budgets and timelines are being adhered to
* Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the retail & attractions business by outlet/by lodge
* Partner in developing key retail reporting targeted at deeper insights into what is and isn't driving the retail & attractions businesses and adjusting course as warranted in real time
* Partner extensively with peer team on integration of key initiatives that cross divisions such as Attractions, Food & Beverage, Operations, Rooms, etc.
* Serve as the key point of contact for onsite FEG Arcade manager and assist in communications to corporate on all arcade related issues and performance
* Act as the primary liaison for lodge related retail & attractions technology needs and partner closely with Corporate/lodge IT to deliver the tools and processes required to move the business forward in line with strategy
* Ensure all retail & attractions standard operating and preventative maintenance processes are being executed in the lodge
* Assists the General Manager in every day operations of the Resort with scheduled Manager on Duty shifts
* Assures that all Retail and Attractions areas achieve the highest standards in areas of cleanliness, safety, presentation and service

Basic Qualifications & Skills

* Bachelor's degree in Business Administration or a related field, Fashion Merchandising or equivalent experience
* Minimum 5 years of experience in Parks, Resorts and/or Gaming Retail operations management
* Demonstrated experience in leading broad and diverse teams, developing strategy, managing projects/initiatives timelines & ability to manage major initiatives including all capex initiative coordination, project delivery, new resort retail location design
* Strong financial acumen including experience building and managing multi department budgets
* Strong presentation and writing skills with knowledge of PowerPoint, Keynote, MSWord, MS Excel
* Demonstrated organizational skills, attention to detail, and ability to meet deadlines

Desired Qualifications and Traits

* Demonstrated experience working with C-suite executives on strategy communication.
* Demonstrated communication and team building skills

Physical Requirements

* Ability to lift 30 lbs.
* Ability to sit, stand and/or walk for long periods of time
* Ability to bend, stretch and twist

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Great Wolf Resorts, Manteca , Director of Retail & Attractions, Executive , Manteca, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Product Analytics Manager
Description: Product analytics allows companies to fully understand how users engage with their product by analyzing users digital footprints step-by-step to see wh leads them to engage, return, or churn. And enable (more...)
Company: Walmart
Location: Sunnyvale
Posted on: 01/23/2020

Project Manager - Austin, TX/Sunnvyale, CA ($40 - $55)
Description: Job Title: - Project Manager - Functional Role Agile/Scrum Duration: 1 Yrs Mod of interview
Company: Xoriant Corporation
Location: Sunnyvale
Posted on: 01/23/2020

Technology Program Manager III
Description: Role: Technology Program Manager III Location: Sunnyvale - CA Duration: 6 months Duties: Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will (more...)
Company: Xoriant Corporation
Location: Sunnyvale
Posted on: 01/23/2020

Restaurant Manager
Description: At Great Wolf, the Restaurant Manager inspires and motivates staff to deliver exceptional service for all guests while managing the daily activity of a restaurant. This includes overseeing the staff, (more...)
Company: Great Wolf Resorts
Location: Manteca
Posted on: 01/23/2020

Regional Director of Sales, SLED
Description: Objective: br br In this key role, you will manage, direct and drive direct sales into SLED Accounts within your assigned region. Create and implement strategic plans focused on attaining deployment (more...)
Company: Fortinet
Location: Sunnyvale
Posted on: 01/23/2020

Associate Director, Commercial Planning & Analytics - Hemophilia
Description: BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective (more...)
Company: BioMarin Pharmaceutical Inc.
Location: San Rafael
Posted on: 01/23/2020

Manager, Scientific Communications
Description: Manager, Scientific Communications General Position Summary/Purpose: The successful candidate will play a critical role in the development of the Scientific Communications, Medical Review, Knowledge (more...)
Company: AbbVie
Location: Sunnyvale
Posted on: 01/23/2020

RN Shift Manager Outpatient Surgery Full Time Evenings $30K Sign On Bonus
Description: Facility Overview:Welcome to Emanuel Medical CenterSince 1917, Emanuel has been the heart of healthcare in Turlock,California, providing incredible high-quality care with compassion to thepatients we (more...)
Company: Tenet Health
Location: Turlock
Posted on: 01/23/2020

Senior Manager, International Tax
Description: Title: Senior Manager International Tax br Location: Sunnyvale, CA br Department: Corporate Finance br Job Summary br Trimble is seeking a Tax professional to join our highly successful company (more...)
Company: Trimble Inc.
Location: Sunnyvale
Posted on: 01/23/2020

Director of Nursing - Hospice
Description: Description br br Wanted: Top notch, quality obsessed, team-oriented, and compassionate nurse leader The Director of Nursing is responsible for the overall clinical operation of the Hospice agency. (more...)
Company: HCR Manorcare Inc.
Location: Sunnyvale
Posted on: 01/23/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Manteca RSS job feeds