Chief Executive Officer, Doctors Hospital of Manteca, Manteca, CA
Company: Tenet Healthcare
Location: Manteca
Posted on: April 24, 2024
Job Description:
MARKET SUMMARY: Northern California Group Doctors Hospital of
Manteca - Manteca, California Doctors Hospital of Manteca was born
in1962, after local physicians realized their patients were leaving
the community in search of their healthcare needs. When it opened
its doors, the hospital had just seven doctors and 41 employees.
Today, Doctors Hospital of Manteca, a 73-bed facility, is the
largest private employer in the community with nearly 500 employees
and a staff of more than 180 physicians. Each year, more than
35,000 patients receive some of the most advanced medical care and
technology available. But even though the hospital is larger, it
has not lost sight of its original mission of providing the best
possible care to the community of Manteca. For more than 50 years,
Doctors Hospital of Manteca has been recognized for delivering
quality care. Among our distinctions are:
- Received an "A" rating for hospital safety by The Leapfrog
Group, an independent industry watchdog. Its Hospital Safety Score
rates how well hospitals protect patients from errors, injuries and
infections.
- Earned The Joint Commission's Gold Seal of Approval for
accreditation by demonstrating compliance with its national
standards for healthcare quality and safety.
- Received accreditation as a Level 2 Bariatric Center by the
American College of Surgeons for its weight-loss program. The
Metabolic and Bariatric Surgery Accreditation and Quality
Improvement Program also recognized Doctors Hospital of Manteca as
a comprehensive center.
- Been recognized as a Certified Quality Breast Center of
Excellence in the National Quality Measures for Breast Centers
program. This honor represents our commitment to providing the
highest quality breast-health care to patients in our
community.
- Been awarded a three-year term of accreditation in Positron
Emission Tomography (PET) by the American College of
Radiology.
- Received designation as a Nurses Improving Care for Health
system Elders (NICHE) hospital. This designation indicates a
hospital's commitment to providing exceptional clinical care and
service for older adults.
- Been recognized by the American Heart Association's "Get with
The Guidelines" program with the Heart Failure Silver Plus award
for commitment to quality heart care. The award recognized Doctors
Hospital of Manteca for achieving at least 12 consecutive months of
85 percent or higher adherence to all the program's quality
indicators. Doctors Hospital of Manteca is fully accredited by The
Joint Commission, the nation's largest hospital accreditation
agency. It also continues to rank highly for quality care. POSITION
SUMMARY: The Chief Executive Officer has overall operational
responsibility and oversee Doctors Hospital of Manteca. The Chief
Executive Officer will be responsible to lead by example, setting
clear strategies and performance expectations in an environment of
participation and collaboration with senior management, physicians,
and the Joint Advisory Board(s). FUNCTIONAL EXPECTATIONS &
REQUIREMENTS: The Chief Executive Officer has the following
functional responsibilities in leading Doctors Hospital of Manteca.
- Ensures a positive working relationship with physicians;
creates a culture of open progressive communication and mutual
understanding between the physicians, facility leadership and
employees.
- Develops and leads a top-notch administrative team.
- Establishes a sense of mutual "pride of ownership" among
constituencies, including physicians, employees and the community.
Nurtures a culture of shared purpose and goals among these groups,
fostering greatly improved working relationships and ensuring
consistent quality of patient care.
- Maintains a highly visible presence, interacting constantly
with key stakeholders to inform and advise them of strategies,
current healthcare trends, legislation and activities. Represents
the facility as a vital provider and employer by being an active
civic leader in the community.
- Recruits and retains first-rate physicians to work with the
facility.
- Exhibits strong communication, presentation and listening
skills to ensure facility-wide collaboration and coordination,
especially concerning physicians, employees and the community.
- Displays strong business acumen, a sophisticated knowledge of
healthcare funding, and experience in competitive marketplaces with
the ability to make complex and difficult decisions.
- In conjunction with the Chief Financial Officer of the
facility, the Chief Administrative Officer will sign to certify the
financials of the facility on a quarterly basis.
- Appropriately assesses strategic opportunities to enhance the
facility's market position.
- Assures the highest standards of healthcare delivery and
outcomes, ensuring a constant patient focus.
- Shows creativity and judgment in developing and communicating
an executable vision that includes new product lines and services,
partnerships, and ventures.
- Continues to build solid, effective relationships with
appropriate partners, payors, businesses, customers, and the
community at large.
- Ensures positive employee relations and trust through
communication, education, consistency, and dependability.
- Leads the development of progressive physician/facility
strategies and executes plans to optimize the long-term potential
of the facility.
- Fosters a work climate that attracts quality employees and
provides and promotes the facility as a provider of choice for
patients.
- Demonstrates successes in integrating medical staff and
creating opportunities for growth and profitability. ORGANIZATIONAL
LEADERSHIP - EXPECTATIONS & REQUIREMENTS: As a leader in
healthcare, Tenet is committed to providing the best possible care
to every patient, with a clear focus on quality and service. Strong
leadership is essential to delivering on this commitment, and we
believe that the quality of our leaders can give us a significant
long-term competitive advantage. We want to ensure every current
and future leader in Tenet is successful, and we support that
through our selection and hiring process and by providing coaching
and training to our leaders. In this regard, we have identified
core competencies that will enable a leader to succeed at Tenet,
and have defined them within the following five areas critical to
performance: Drive Organizational Success
- Translates complex strategies into aggressive and achievable
team/individual goals, targets and action plans that deliver
results (e.g. local employer outreach strategy, with target
employers, assigned leads, and defined approach).
- Creates focus, energy and commitment to key Tenet operational
initiatives (e.g. highly visible champion for Tenet initiatives
such as TGI, MPI, etc.).
- Maintains ongoing feedback, measurement and assessment
processes that determine progress to plan and, if necessary, lead
to course correction (e.g., weekly reporting and team dialogue of
physician sales activities).
- Builds consensus and commitment among various stakeholders,
often with competing priorities (e.g. bringing physicians,
managers, and employees together to improve patient service).
- Participates in talent planning to ensure recruitment and
development of high performing leaders. Shapes roles and
assignments in a way that maximizes individual capability and
performance contribution (e.g. identifies and develops/mentors
talent). Use Astute Judgment
- Demonstrates intellectual curiosity by seeking out new
information and market awareness, and uses that knowledge to
improve the business (e.g., identify a weakness of a competitor in
a service line, and bolster the facility image in that
service).
- Uses a fact-based approach to assessing and designing
solutions, and resists acting exclusively on anecdote (e.g.,
measuring market share by service line, vs. responding to a
physician comment of a competitor's strength).
- Understands and addresses complex issues in the critical areas
of healthcare, including payer mix, regulatory/legislative changes,
physician partnerships, and acquisitions/divestitures.
- Defines unambiguous strategies for growth and operational
excellence (e.g., identifies specific, aggressive goals for
physician and patient satisfaction scores, BSC targets).
- Understands financial indicators/levers and delivers earnings
and cash flow at or above budget, regardless of changes in the
environment (e.g. pursues incremental and significant improvements
in productivity and revenue generation).
- Critically and logically evaluates strategic and operational
alternatives and selects tactics that mitigate cost risk and
maximize revenue potential (e.g., prioritizing capital investment
based on ROI, physician relationships, safety, etc.). Lead Boldly
- Takes decisive action in high stakes situations, times of
crisis and uncertainty (e.g., responds to local disasters, such as
a hurricane).
- Takes calculated risks to stay competitive in the
industry/market (e.g. recruiting a physician when facility has an
existing practice group).
- Promotes or asserts own position and ideas (e.g. believes in
the value of new HIT system, and actively promotes it to
physicians).
- Champion's new ideas and initiatives that create
operational/strategic advantage (e.g., implement a new nursing care
model).
- Seeks out and decisively confronts and resolves issues or
barriers to success, including uncompetitive or ineffective
processes, practices and people (e.g., challenges a specific
billing practice). Shape Strategy
- Develops progressive physician/facility strategies that
achieve/exceed service, quality, growth, and cost targets year
after year (e.g., a facility master plan, partnership with a local
LTAC).
- Develops and communicates strategies that achieve competitive
advantage, in areas such as productivity, quality, culture, talent,
internal/external volume and revenue growth initiatives.
- Builds a credible, high return physician growth/replacement
strategy that recruits and retains first rate medical staff (e.g.,
targeting a specific medical group, recruiting from specialized
facilities for sub-specialty talent).
- Counters competitive threats by leading distinctive change
initiatives (e.g., building a free standing ER to defend service
area). Earn Unwavering Trust
- Demonstrates high visibility networking and interacting
constantly with key stakeholders to inform and advise on strategic
initiatives, progress, healthcare trends, etc. (e.g., speaks at
community events, sits on local boards).
- Builds solid effective relationships with physician partners,
payers, and customers (e.g., meets with key physicians
quarterly).
- Exhibits excellent communication, presentation and listening
skills that secure commitment and alignment.
- Maintains high ethical standards and integrity consistent with
Tenet values and compliance expectations. CANDIDATE EXPERIENCE,
ATTRIBUTES AND EDUCATION REQUIREMENTS: Minimum ten to fifteen years
of progressive experience in facility or healthcare management,
culminating in successfully leading a complex entity in a
culturally diverse, competitive urban environment. Incumbent should
possess the following experiences, professional and personal
attributes, and education:
- Demonstrated, sophisticated understanding of healthcare and
facility financial matters; a strong, experience-based knowledge of
managed care.
- Experience as a senior operational executive in a proprietary
facility, or proven capability to consistently produce positive
margins in a complex and competitive environment.
- A proven background in developing and implementing successful
strategies that ensures delivery of high-quality, cost-effective
healthcare. Possesses a verifiable history of engendering growth
through increased productivity as well as program development.
- A strong reputation for sustained, successful, inclusive,
trust-based physician relations, and proven success for attracting
excellent physicians. The ability to understand physicians'
viewpoints and needs and work strategically with them in the best
interest of patients and the facility.
- A highly effective manager with a demonstrated track record of
bold leadership and bringing teams toward full utilization of their
talents and abilities to achieve desired business results.
Professional Attributes
- Must have independent judgment and decision-making
capability.Excellent human relations skills.
- Visionary with the ability to think strategically and
possessing the communication and leadership skills to follow
through on development plans.
- Demonstrated success in balancing cost and quality issues and
partnering with the medical staff to address productivity and
quality improvements.
- Superior knowledge of healthcare trends and legislation
combined with strong business acumen.
- Track record of active community leadership. The Chief
Executive Officer must be a visible, active participant in civic
forums representing the facilities.
- Proven ability to provide high-quality, cost-effective care
through innovation, reputation and positive employee and physician
relations. Personal Attributes
- The ability to communicate effectively with diverse
constituencies and to deliver high quality written and verbal
presentations. Astute interpersonal, public relations and
negotiating skills. Excellent interpersonal skills; and a dedicated
listener.
- One who encourages feedback and collaborative efforts in
his/her staff to promote a higher standard of patient care, cost
effective delivery of services, and a team-oriented culture.
- An individual of highest personal and professional integrity,
principle, and knowledge, earning respect and support when making
difficult decisions and choices. Able to establish immediate
credibility with peers, senior leadership, medical staff, and the
Board. Education/Certifications An undergraduate degree in
Business, Health Care Administration, or related field is required.
A Master's degree is strongly preferred. Compensation
- Pay: $250,000-$425,000. Compensation depends on location,
qualifications, and experience.
- Position may be eligible for an Annual Incentive Plan bonus of
10%-25% depending on role level.
- Management level positions may be eligible for sign-on and
relocation bonuses. Travel Minimal Tenet Healthcare complies with
federal, state, and/or local laws regarding mandatory vaccination
of its workforce. If you are offered this position and must be
vaccinated under any applicable law, you will be required to show
proof of full vaccination or obtain an approval of a religious or
medical exemption prior to your start date.If you receive an
exemption from the vaccination requirement, you will be required to
submit to regular testing in accordance with the law. *AONE19*
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Keywords: Tenet Healthcare, Manteca , Chief Executive Officer, Doctors Hospital of Manteca, Manteca, CA, Executive , Manteca, California
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