MantecaRecruiter Since 2001
the smart solution for Manteca jobs

Customer Service Coordinator

Company: Interior Logic Group
Location: Manteca
Posted on: November 19, 2021

Job Description:

OverviewThe primary responsibility of the Customer Service Representative- is to consistently execute the Company Customer Service SOP and deliver best-in-class service to Company Customers.Temporarily telework and some in office training. Monday through Friday 40 hrs a week. Company paid benefits-Life insurance, STD & LTD. ILG also offers Medical, Dental, Vision, 401k with company match, H.S.A, F.S.A and Aflac plans.Vacation, Sick, Holiday, Volunteer time off, and Floating Holiday pay.Responsibilities**

  • Ensure that assigned daily functions are being performed in accordance with the Company Customer Service SOP
  • Demonstrate continued, measurable excellence in service provided to Customer(s)Required Minimum Qualifications
    • High school diploma or general education degree (GED) or equivalent experience as a Customer Service Representative
    • Ability to read, write, and communicate clearly in English
    • Ability to communicate in a calm, professional manner to a diverse audience
    • Builder/Customer Representatives
    • Homeowners
    • Subcontractors
    • ILG Associates from Other Departments
    • Ability in Microsoft Office Suite applications
    • "Smart" mobile phone with RingCentral App functionality
    • Hi-speed internet connectionDesired Qualifications/Experience
      • ERP experience (SAP, Oracle, RFMS, etc---)
      • Job-management software/applications (, SmartSheet, etc.)
      • Experience in the flooring industry
      • Bi-lingual speaker (English/Spanish)Physical RequirementsThis position is a remote position that is performed at the CSR-Remote's home. Inter-branch and/or offsite meetings on occasion require vehicular travel. Most of the day will be spent in a sitting position, with frequent use of computer and phone equipment. Occasional site visits to residential and/or commercial construction jobsites requiring the use of PPE should be expected.**Job descriptions are not meant to imply that the duties stated are the only ones to be performed by the incumbent. Employees will be required to follow any other job-related instructions and perform any other job-related duties as requested/asssigned.

Keywords: Interior Logic Group, Manteca , Customer Service Coordinator, Hospitality & Tourism , Manteca, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Manteca RSS job feeds