Field Service Technician II

Company: ICONMA
Location: Manteca
Posted on: June 24, 2022

Job Description:

- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. - Supports and maintains user account information including rights, security and systems groups. - Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. - Determines and recommends which products or services best fit the customers' needs. - May require an associate's degree or its equivalent. Requires at least 3 to 5 years of experience in the field or in a related area. - Familiar with a variety of the field's concepts, practices, and procedures. - Relies on experience and judgment to plan and accomplish goals. - Performs a variety of complicated tasks. - Works under general supervision. - A certain degree of creativity and latitude is required. Job Requirements:Requirements - - - - - - - - - - - - Hardware/Software Support - - - - - - - - - - - - Deskside Support Experience - - - - - - - - - - - - Desktop Break/Fix Experience - - - - - - - - - - - - Field Technician Dispatch Experience - - - - - - - - - - - - Laptop Break/Fix Experience - - - - - - - - - - - - Networking Experience - - - - - - - - - - - - Printer Break/Fix Experience - - - - - - - - - - - - Server Break/Fix Experience - - - - - - - - - - - - Running service calls for several clients daily - - - - - - - - - - - - TOP 2 required skills o - - - - - - - - - - Customer skills and field experience o - - - - - - - - - - Years of experience: 2 Years - Nice to Have - - - - - - - - - - - - Certification - - - - - - - - - - - - CCNA - - - - - - - - - - - - CompTIA A+ - - - - - - - - - - - - CompTIA Network + - - - - - - - - - - - - CompTIA PDI + - - - - - - - - - - - - CompTIA Security + - - - - - - - - - - - - CompTIA Server + - - - - - - - - - - - - HP Laptop/Desktop Warranty Certified - - - - - - - - - - - - HP Printer Warranty Certified - - - - - - - - - - - - HP Server Warranty Certified - - - - - - - - - - - - IBM/Lenovo Laptop/Desktop Warranty Certified - - - - - - - - - - - - IBM Server Warranty Certified - - - - - - - - - - - - Xerox Certified w/TCN Number - As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Keywords: ICONMA, Manteca , Field Service Technician II, IT / Software / Systems , Manteca, California