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MagiQuest Attendant (Full Time $14.00 per hour)

Company: Great Wolf Resorts
Location: Manteca
Posted on: March 19, 2020

Job Description:

At Great Wolf, the MagiQuest Attendant helps turn fantasy into reality with live-action adventure. The Attendant is responsible for registering guests for the attraction, supplying equipment, education, and guest satisfaction while they journey to defeat the Goblin King.

Essential Duties & Responsibilities


* Communicates with guests to process registration and complete orders
* Educates guests on game play and wand operation
* Maintains the daily operation of the MagiQuest game
* Ensures the daily operation of the retail outlet adheres to operating procedure guidelines.
* Provides outstanding customer service and engages in suggestive selling
* Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
* Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
* Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
* Documents and/or escalates any game operation or effects issues to Retail Manager on Duty
* Assists in other retail outlets/attractions as needed



Basic Qualifications & Skills


* Some High School education or equivalent
* Flexibility regarding scheduling based on business demands
* Experience utilizing basic math skills with ability to add, subtract multiply and divide
* Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
* Successful completion of a criminal background check and drug screen.

Desired Qualifications & Traits


* Previous experience demonstrating strong customer service
* Ability to multi-task and prioritize a variety of tasks with minimal direction
* Previous experience with cash transactions and Point of Sale systems
* Proven teamwork skills
* Enthusiastic and energetic

Physical Requirements


* Ability to lift up to 30 lbs.
* Able to sit and/or stand for long periods of time
* Able to bend, stretch, and twist

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Great Wolf Resorts, Manteca , MagiQuest Attendant (Full Time $14.00 per hour), Other , Manteca, California

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