IT Specialist I
Company: Kavaliro
Location: Pleasanton
Posted on: May 7, 2025
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Job Description:
Job Summary:As an IT Specialist I, you'll provide desktop
support to end-users via phone, email, or in-person. You'll
diagnose, troubleshoot, and resolve technical issues while
documenting your work in a ticketing system.Key
Responsibilities:Provide technical support to users via phone,
email, or in-person.Diagnose and troubleshoot hardware, software,
and network issues.Document issues and resolutions in a ticketing
system.Perform routine system maintenance and updates.Install,
configure, and maintain operating systems, applications, and
updates.Offer basic training and guidance to users on software and
hardware.Collaborate with the IT team to resolve complex issues and
improve processes.Perform other duties as assigned.Requirements:1+
years of related experience.Associate degree, specialized
certification, or equivalent training.Knowledge of computer
hardware, software, and operating systems (Windows, iOS,
Android).Familiarity with Microsoft Active Directory, Office Suite,
and VOIP systems.Basic understanding of networking and
troubleshooting.Ability to lift and handle objects up to 25
lbs.Kavaliro provides Equal Employment Opportunities to all
employees and applicants. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, national origin, disability status, genetics,
protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal,
state, or local laws. Kavaliro is committed to the full inclusion
of all qualified individuals. In keeping with our commitment,
Kavaliro will take the steps to assure that people with
disabilities are provided reasonable accommodations. Accordingly,
if reasonable accommodation is required to fully participate in the
job application or interview process, to perform the essential
functions of the position, and/or to receive all other benefits and
privileges of employment, please respond to this posting to connect
with a company representative.#IND123On-Site
Keywords: Kavaliro, Manteca , IT Specialist I, Other , Pleasanton, California
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