MantecaRecruiter Since 2001
the smart solution for Manteca jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Modesto
Posted on: May 17, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLFELICIA3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Manteca , Inbound Travel Consultant, Other , Modesto, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Mobile Engineer - Gilroy
Description: Let companies apply to you, not the other way around. Sign up with Hired to get access to thousands of companies currently hiring mobile developers. Want to work for a company you love Are you a Mobile (more...)
Company: Hired
Location: Gilroy
Posted on: 06/16/2019

Total Body Stretch Service Provider
Description: Overview What We'll Accomplish Together Essential duties include performing Massage Envy s stretch therapy service Total Body Stretch within scope of practice and licensing and in alignment with policies, (more...)
Company: Massage Envy
Location: San Rafael
Posted on: 06/16/2019

Asset Protection / Loss Prevention Security Guard, Full Time: The Mall at Northgate, CA
Description: Job Overview:The Security Guard's primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection/Loss Prevention Department, maintain a safe business environment, and (more...)
Company: Macy's, Inc.
Location: San Rafael
Posted on: 06/16/2019


Full-Stack Software Engineer
Description: Let companies apply to you, not the other way around. Sign up with Hired to get access to thousands of companies currently hiring full-stack software engineers. Want to work for a company you love Are (more...)
Company: Hired
Location: Gilroy
Posted on: 06/16/2019

Licensed Massage Therapist (LMT)
Description: Job Title: Licensed Massage Therapist br br -- br br SHARE YOUR HEALING TOUCH br br -- br br Join the top rated on-demand massage service in the world Employer connects massage therapists (more...)
Company: Soothe
Location: San Rafael
Posted on: 06/16/2019

Speech-Language Pathologist
Description: The Stepping Stones Group is currently interviewing Speech-Language Pathologists for the 19/20 SY just North of San Francisco, CA br Job Requirements br br CA SLP License br Caseload with Moderate/Severe (more...)
Company: The Stepping Stones Group
Location: San Rafael
Posted on: 06/16/2019

Airline Reservationist
Description: Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers Answer customers inquiries regarding (more...)
Company: Mommy Jobs Online
Location: San Rafael
Posted on: 06/16/2019

Field Investigator
Description: JOB SUMMARY The Field Investigator FI directly supports national security and suitability investigations, focusing on performing background investigations on behalf of government clients. Investigators (more...)
Company: Talent Fusion
Location: San Rafael
Posted on: 06/16/2019

Local CDL A Flatbed Driver - Home Daily - $7,500 Sign On Bonus! [325] - San Rafael
Description: Hub Group Dedicated is in high demand for CDL-A flatbed drivers in and aorund the San Francisco, CA area This is a local position that offers a 7500 Sign
Company: Hub Group Dedicated CA
Location: San Rafael
Posted on: 06/16/2019

Warehouse Lead / Driver (Night Shift - Oakland) - San Rafael
Description: DescriptionJoin a world-class operations team with Clutter We are hiring Part-time Warehouse Lead / Drivers with positive attitudes and great work ethic We are looking for reliable leaders who will be (more...)
Company: Clutter
Location: San Rafael
Posted on: 06/16/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Manteca RSS job feeds