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AR Credit and Collections Analyst

Company: 5.11 Tactical
Location: Manteca
Posted on: May 12, 2022

Job Description:


  • Collect customer payments in accordance with payment due dates
  • Make outbound collection calls in a professional manner while keeping and improving customer relations
  • Assist in resolution of billing problems while applying good customer service, in a timely manner
    • Analyze delinquent accounts and make recommendations on holding / releasing shipments
    • Proactively communicate changes in customer payment behavior with leadership
    • Recommend accounts be shifted to a collection agency as deemed necessary
    • Maintain accurate records/account notes about the customer payment status including the timely processing of debt / credit notes / short payments / adjustments, etc.
    • Prepares recommendations for credit approval decisions on new accounts
    • Perform cash application of incoming customer payments for multiple entities
    • Ensure timeliness and accuracy of cash posting
    • Provide research and support to internal and external audit requirements
    • Other duties as assigned
      QUALIFICATIONS:To perform the job successfully, an individual should have the following credentials:
      • Bachelor's degree (B.A.) from an accredited university; or combination of education and 2 years of experience in a relevant role
      • Proficient in Microsoft Office - Word, Excel, Outlook
      • Must have a proactive, positive attitude and be comfortable working in a fast paced, growth-oriented environment
      • High attention to detail and ability to manage multiple tasks simultaneously
      • Working knowledge of Microsoft Dynamics D365 or other ERP software
      • Excellent teamwork skills and capable of working independently in multinational organization
      • Strong interpersonal, written and verbal communication skills is a must
      • 10-key by touch required
        ETHOS:At 5.11 Tactical, everyone has the opportunity to be a leader and perform in an exceptional manner. We strive to uphold our Ethos which defines our culture - Trusted, Responsive, Accountable and Committed.
        • Trusted
          • Strive to create trust in everything we do, starting with self-trust and relationship trust. We work on the components of integrity, intent, capability and results.
          • Responsive
            • Listen to the needs of our end-user Professionals, then develop, produce and deliver solutions to their problems. Each of us chooses to be a leader and takes charge of what is within our circle of influence.
            • Accountable
              • Seek to achieve results with a bias for action. We like to compete and be measured against the most demanding standards to ensure our continued success.
              • Committed
                • Overcome obstacles to accomplish our goals and support our team members when challenges arise. We complete commitments and seek to 'over-deliver" relative to expectations.

Keywords: 5.11 Tactical, Manteca , AR Credit and Collections Analyst, Professions , Manteca, California

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