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Fleet Administrator

Company: WATTS EQUIPMENT COMPANY INC
Location: Manteca
Posted on: May 16, 2022

Job Description:

The primary purpose of this position is to ensure maintenance service is scheduled with the customer and the technician is provided all necessary parts to complete the service. This important position facilitates the preparing, scheduling and auditing of all units on P.M. agreement.

- Clearly communicate dispatch information to the technicians.
- Ensure that all routes are planned, scheduled and dispatched in an efficient and compliant manner that satisfy the customer's requests.
- Ensure that all technicians are dispatched a full day's work.
- Assist technicians with problem solving to include but limited to weather, routing, home time, equipment, parts, maintenance, van maintenance scheduling.
- Ensures good communication between all levels of the operations department and acts with a cooperative attitude to help improve the overall company.
- Regularly updates customers equipment profiles in timely fashion.
- Answer Company phones to handle inquiries within the positions knowledge base and authority, and refers other calls to an appropriate company resource.
- Performs other related duties as assigned.Job Requirements of the position: The requirements listed below are representative of the knowledge skills, and abilities necessary to meet the minimum job requirements of this position. Reasonable accommodations may be made to enable individuals with disabilities to person these essential functions.
- Education: Required: High school diploma or equivalent Preferred: 4 year degree or relative work experience in Material Handling Field/Dispatching
- Must possess basic geography skills
- Must display a great working knowledge of computers
- Must have experience working with complex formulas in excel
- 10 key by touch
- Oral and written communication skills
- English language skills
- Critical thinking and problem solving skills
- Ability to manage multiple tasks with frequent interruptions
- Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator
Assigned Duties:
- Schedule appointments with customers, obtain Purchase Orders when customer requires
- Relay special instructions to the scheduled technician
- Schedule PM Technicians and email schedules by end of business day prior
- Order any special parts needed to perform services with Parts Department
- Review PM work in process on a weekly basis
- Monitor technician work in process on weekly basis
- Update Tracking workbook on daily basis
- Add new units to scheduled maintenance when agreements are submitted
- Inquire with Parts Department any parts needed for new units added to PM
- Maintain CSS commission Report for PM sign ups
- Forward appropriate agreements to UIO Administrator
- Check hour meter readings on google drive monthly to determine units due for PM on CM/FM accounts
- Request hour meters from CSR if missing from google drive
- Provide parts forecast to parts department
- Arrange PM service on rental equipment in the field/shop
- Assist in month end reporting
- Fleet mileage update monthly
- Other duties as assigned

Keywords: WATTS EQUIPMENT COMPANY INC, Manteca , Fleet Administrator, Professions , Manteca, California

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