Customer Service Sales Rep

Company: WATTS EQUIPMENT COMPANY INC
Location: Manteca
Posted on: February 24, 2021

Job Description:

Promote sales of Maintenance Contracts, Parts, Service, Rentals, and Allied Lines of Watts by use of opportunity calls, direct mailings, telemarketing, and follow-up of leads, recommended repairs, and quotes. Provide direct contact with customers through sales negotiation, presentation of quotations, collecting credit information and collection of receivables; calling on places of business both established as customers and perspective clients in an assigned territory. Act as the primary customer contact for all product support needs by working directly with Watts Service Writers, technicians, parts and rental staff. Meet and exceed aftermarket sales goals as well as provide excellent customer satisfaction. JOB DUTIES/RESPONSIBILTIES

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• Sell Planned Maintenance (PM) agreements on a variety of industrial and warehouse equipment
  
• Sell parts and service repairs generated from the PM service
  
• Sell rentals of equipment at all times, especially during the off season
  
• Generate leads for all Watts aftermarket products including rentals and allied lines
  
• Sell full maintenance contracts
  
• Write and submit contact reports with customers in a timely manner
  
• Maintain current up to date product knowledge at all times
  The requirements listed below are representative of knowledge, skills and/or abilities required, but not limited to items listed below. --- College degree or equivalent combination of education and experience. --- 3-4 years progressively related experience. --- Demonstrated expertise in sales/customer service capacity gained in previous positions. --- Detail oriented with strong organizational skills --- Ability to speak, read and write English articulately about materials handling and services --- Must have professional and neat appearance. --- Ability to accurately communicate effectively. --- Will need to establish a habit of professional improvement through continuing education in sales, industry knowledge, computer skills, interpersonal communication and general business training --- Ability to use a computer is essential, (MS Work, Excel) --- Clean DMV Record and able to pass a drug screeningPI129731006

Keywords: WATTS EQUIPMENT COMPANY INC, Manteca , Customer Service Sales Rep, Sales , Manteca, California